Return Policy

Return & Exchange Policy

At GadgetsSpark.pk, we strive to ensure your satisfaction with every purchase. If for any reason you are not entirely satisfied with your purchase, we're here to help with our straightforward return and exchange policy.

Return Policy

You may initiate a return within 3 days of receiving your order if:

  • The item is in its original condition: unused, unopened, and undamaged.
  • The packaging is intact, including all accessories, manuals, and tags.

Please note:

  • Items that are damaged due to misuse or mishandling by the customer will not be eligible for return.
  • Return courier charges are the responsibility of the customer.

Exchange Policy

We offer a 7-day exchange policy, allowing you to exchange an item for a different size, color, or a replacement if:

  • The item is in its original condition with all packaging intact.
  • The request for exchange is made within 7 days of receiving your order.

How to Initiate a Return or Exchange

To initiate a return or exchange, please follow these steps:

  1. Contact Us: Notify our customer service team within the specified timeframe at contact@gadgetsspark.com or 0302-5165590

  2. Fill Out the Return Form: Fill out the return form available at Contact Us Page. Provide your order number, the item(s) you wish to return or exchange, and the reason for return or exchange.

  3. Packaging: Pack the item securely in its original packaging along with all accessories, manuals, and tags.

  4. Return Courier: Arrange for return shipment at your own expense. Please ensure the package is adequately insured and tracked for your protection.

  5. Processing: Once we receive your returned item(s), our team will inspect it and process your refund or exchange accordingly.

Refund Process

  • Refunds will be processed within 4 business days after receiving and inspecting the returned item(s).
  • The refund will be issued to the original payment method used during the purchase.